9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 7599657394
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access your account, eliminating the need for a password or email login. This convenient method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click on send OTP and wait for the allotted time. If the OTP doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the login issue and transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems. This should fix any compatibility issues and allow you to enjoy the updated app.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users cannot withdraw bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and storing your bank details securely.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to complete in 30 minutes to 3 hours. However, occasional delays in payments may cause wait times of up to 24 hours. This variance in processing time is a notable consideration for users of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus itself, however, is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is listed. If it's not showing up, don't worry, as the money should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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